Updated on May 2, 2023

ZAJABU NATURAL AFRICAN PRODUCTS S.L. and its team believe and advocate that your privacy is very important and that only you should be able to decide what use is made of your information. Therefore, we have complied with all the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), Organic Law 03/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and Law 34/2002 on Information Society Services and Electronic Commerce. We, therefore, provide you with everything you need to understand this legislation and ask you to tell us what we can and cannot do with your data.

Who is responsible for your data?

ZAJABU NATURAL AFRICAN PRODUCTS S.L.; acting under the trade name ZAJABU, with VAT ID (CIF): B42890418, Phone Number: 670697300, Email: datos@zajabu.com, and Website Address: https://zajabu.com

For what purpose will we use your data?

ZAJABU uses your personal data, based on legitimate interest between the parties and/or express consent, to publicize its agricultural projects as a company, as well as the wholesale commercialization of high added-value African natural products.

If you purchase our products, your data will be used precisely to manage the sale and delivery, as well as for the rest of the procedures derived from your purchase with us.

In any case, we will maintain the appropriate confidentiality of all the information you provide us and will implement technical and organizational security measures on your personal data to guarantee its secrecy and prevent unauthorized third-party access to the information.

If you contact us through our official Whatsapp, our website, or social media, your data will be processed solely to respond to your request, in order to manage your requests, and address the queries, doubts, or comments you send us through the official channels enabled for this purpose.

Once you are registered as a customer, you contact us beforehand, and you give us consent by ticking the box on the website or sending us an email, we will legitimately use your email or Whatsapp number to keep you informed of all our news and projects, offers, etc.; you can always cancel or unsubscribe from this type of communication, without this withdrawal of consent affecting the rest of the data we hold about you.

To whom will we disclose your data?

We have a series of legal obligations that we must comply with regarding your data. Among them, we must provide this data when requested by the competent Public Administration or when there is a requirement to that effect.

Furthermore, and always with your consent, your data will be transferred to those entities you indicate to us for the delivery of the purchased product.

You must bear in mind that if you contact our team through any of the social media profiles that ZAJABU makes available to users, in addition to ceding the data you provide to us, you will also be ceding them to the entities responsible for that social network or App itself. To understand the use and processing that these entities make of your data, we advise you to carefully read the privacy policies of the active social networks.

Where do we obtain your data?

– When you make product purchases from ZAJABU.

– When you contact us through our official Whatsapp, our website, or our social media profiles.

– When you give us consent for sending commercial communications.1

What are your rights and how can you exercise them?2

We inform you that you have the right to obtain confirmation as to whether or not we are processing personal data concerning you.3

Y4ou can access, rectify, suppress, and object to certain processing operations, as well as exercise your right to restriction of processing, to data portability, and not to be subject to a decision based solely on automated processing.

• Access your data: You have the right to access your data to know which personal data concerning you we are processing.
• Request the rectification or suppression of your data: In certain circumstances, you have the right to rectify those personal data that you consider inaccurate and that are being processed by us, as well as the right to request the suppression of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Request the limitation of the processing of your data: In certain circumstances, you will have the right to request the restriction of the processing of your data, in which case we inform you that we will only retain the data for which you have requested restriction of processing for the exercise or defence of claims.
• To the portability of your data: In certain circumstances, you will have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, as well as to have them transmitted by us to another controller.
• Object to the processing of your data: In certain circumstances and for reasons related to your particular situation, you will have the right to object to the processing of your data. In that case, we would stop processing them unless we must continue doing so for compelling legitimate reasons or for the exercise or defense of possible claims.

Furthermore, you can withdraw consent for sending commercial communications at any time.

You have the right not to be subject to automated decisions.

Any interested person may lodge a complaint with the Spanish Data Protection Agency, especially when not satisfied with the exercise of their rights. For more details, consult the website www.agpd.es.

How long do we keep your data?

ZAJABU will retain your information while there is any type of relationship with us, blocking the data when you cease to be our customer; and deleting them once the mandatory legal obligations that may arise have prescribed.

Obviously, certain information will have to be kept for the minimum time established in the corresponding sectoral regulations.

If you contact us through the indicated means, your data will be stored for the time necessary to respond to your information request.

ZAJABU must also retain certain information based on legal requirements.

ZAJABU informs that in compliance with Law 34/2002 of July 11, on Information Society Services, it will always always request your consent for the processing of your Whatsapp number or email for commercial purposes.

It is possible that ZAJABU may update this Privacy Policy, so we recommend that you review this policy each time you access our services with the aim of being adequately informed about how and for what we use your personal data.

If you have any doubts, comments, or suggestions about all this information, please write to our Data Protection Officer at: datos@zajabu.com